Privacy Notice

This Privacy Notice sets forth the information gathering, use, and dissemination practices of PayNow, Inc. ("PayNow" or "ePay Preferred"). This Privacy Notice addresses PayNow's practices regarding information collected only directly through or from its website - it does not address or govern any information gathering, use, or dissemination practices related to information collected other than directly through or from its website, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media.

PayNow collects, uses, and stores information on the domain you use to access its website, the Internet address of the site from which you linked directly to its website, and the date and time of your visit to its website. This information may be used to measure the number of visitors to the various pages on the PayNow website, to help make improvements to the information contained on the site, and to better serve site visitors through special marketing and service programs, among others. PayNow also collects, uses, and stores the e-mail addresses of users that communicate with PayNow via e-mail, information knowingly provided by website users, and information regarding which website pages users’ access.

Personal information contained in e-mail sent by individuals may be used by PayNow to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service PayNow provides.

PayNow may share personally identifiable information obtained on its website with any company or marketing group internal to PayNow or its affiliates. Except as provided below, PayNow does not share any personally identifiable information obtained on its website with or sell information obtained on this website to any company or marketing group external to PayNow and its affiliates.

PayNow may disclose identifiable information (i) to another entity with which PayNow enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, (ii) to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or (iii) to a third party if determined by PayNow in its sole judgment that such disclosure is appropriate to protect the life, health, or property of PayNow or any other person or entity. (The foregoing is not intended to obviate or displace any legal obligations or duties applicable to PayNow.)

Except as necessary for PayNow to provide the services, information, or products requested, or except for the disclosures identified in the preceding paragraph, the user may opt out of having his or her personally identifiable information disclosed by PayNow to third parties by contacting PayNow via postal mail at the address listed below.

While PayNow may undertake efforts to see that another party to which PayNow shares personal information is under a contractual obligation to use the personal information solely for the purposes for which the information was disclosed by PayNow, PayNow exercises no control over such parties and PayNow is not responsible for their conduct, actions, omissions, or information handling or dissemination practices.

E-mail posted or sent through this website may not be secure against interception by unauthorized individuals. To protect against interception by unauthorized individuals, if you are communicating with PayNow, all correspondence should be sent by U.S. Postal Service. Be sure to include your name, your mailing address, and, if applicable, the account number, creditor name, and creditor account number so that we may process your inquiry and respond promptly. Without complete information, we will be unable to respond to your request. The address for mailing inquiries is:

PayNow, Inc.

400 Horsham Road, Suite 130, Horsham, PA 19044

PayNow has implemented physical, electronic, and procedural security safeguards to protect against the unauthorized release of or access to personal information. Additionally to further safeguard this information, our employees are asked to agree to PayNow’s Standards of Conduct and Work Rules as well as Confidentiality Agreements, and are subject to disciplinary action up to and including termination of employment if they fail to follow signed agreements.

PayNow may change this Privacy Notice at any time. Notice of any new or revised Privacy Notice, as well as the location of the new or revised statement, will be posted on the website for at least 60 days after the change. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Notice since their last visit. Any change to this Privacy Notice shall be effective as to any website user who has visited the website before the change was made.


You have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices below.

We will collect the IP Address for internal security and other proprietary purposes. We will do so even if you have included a Do Not Track request. We do not release this data outside of our corporate environment nor utilize this data other than for internal purposes.

This Privacy Notice applies to PayNow, Inc.


You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.


Restrict Information Sharing With Companies We Own or Control (Affiliates): Unless you say "No," we may share personal and financial information about you with our affiliated companies.

[ ] NO, please do not share personal and financial information with your affiliated companies.

Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: Unless you say "No," we may share personal and financial information about you with outside companies we contract with to provide financial products and services.

[ ] NO, please do not share personal and financial information with outside companies you contract with to provide financial products and services.


You may make your privacy choice(s) at any time. Your choice(s) will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.

To exercise your choices do one of the following:

Call us toll free: (877) 217-4423

Or, you may print, complete and send back this form to us at:

PayNow, 400 Horsham Road, Suite 130, Horsham PA 19044. (You may want to make a copy for your records.)

Last name (please print):________________________________

First name:___________________________________________

Account number:______________________________________

Street address:_______________________________________


Mailing Address (if different than the street address):